How to resolve error ' Error 8004020e '

Problem:

The ASP script returns an error like:

error '8004020e'
email.asp, line xx
the line in script is : objCDOSYSMail.Send

Solution:

Error '8004020e'

Problem:

The ASP script returns an error like:

error '8004020e'
email.asp, line xx

and line xx is:

objCDOSYSMail.Send

Solution:

This error is caused by the email component not being able to send the email. The possible causes of this error are:

• Access to the mail server through the email component is denied. Make sure you are using a valid SMTP Server in your email.asp file.


• The SMTP Server requires a valid Login and Password to send the email. You must supply a correct and valid value in your email.asp file.


• The email address used in the FROM field doesn't contain a valid email address. Verify that you're validating the FROM field value against a valid email address present on the SMTP Server.


• Some mail servers do not allow sending emails using a From email address with a domain name different than the one is configured in the web server. In this case, you should not use a field of the HTML form as the From. Instead, use a Generic email address with the same domain name as the hosted one.